With the approval of the Government, this Department prepared a Crisis Management Framework and Standard Operating Procedures (SOPs) for UT of Puducherry. The said framework is designed on the basis of Incident Command System (ICS) under which 16 Emergency Support Functions (ESFs) were identified to carry out response activity either to man-made or natural disasters so as to facilitate the delivery of critical assistance required during their immediate response phase of a disaster/crisis to save lives, protect property and public health and to public safety. The ESFs are performed by various departments and organizations, as detailed below:
| Emergency Support Function (ESF) Team | ESF Team Leader | Primary Agency |
|---|---|---|
| ESF# 1 Communication |
SSP (L&O) | Police Department |
| ESF# 2 Emergency Medical Services and Public Health |
Director(Health) | Health Department |
| ESF# 3 , 6, 8 Emergency Public Information, Help line, Warning, Evacuation & Damage Assessment |
Collector | Revenue & Disaster Management |
| ESF # 4 & 14 Search & Rescue, fire fighting/hazardous materials response |
Divisional Fire Officer | Fire Services |
| ESF # 5 Transport |
Transport Commissioner | Transport Department |
| ESF # 7 & 13 Debris clearance & equipment support. Infrastructure protection and emergency repair |
Chief Engineer | P W D |
| ESF # 9 Relief Camps |
Director of Women and Child Development | Welfare Department |
| ESF # 10 Food and Civil Supplies |
Director, Civil Supplies | Civil Supplies Department |
| ESF #11 Water supply and sanitation |
SE-II, PWD | Public Works Department |
| ESF # 12 Electricity restoration |
SE-I, Electricity Dept. | Electricity Department |
| ESF # 15 Law & Order |
Superintendent of Police | Police Department |
| ESF # 16 Resource mobilization; contracting services; volunteer & donation support |
Director of Social Welfare | Welfare Department |